Last Updated: September 16, 2025
Welcome to Trade & Merchant Trade Services LLC. These Terms and Conditions ("Terms") govern your use of our website, lettercredit.com (the "Site"), and the trade finance services we provide (collectively, the "Services"). By accessing our Site or utilizing our Services, you agree to be bound by these Terms.
Please read this document carefully. Your use of our Services constitutes your acceptance of these Terms.
1. Definitions
- "Company," "we," "us," or "our" refers to Trade & Merchant Trade Services LLC.
- "Client," "you," or "your" refers to any individual, company, or legal entity using our Site or Services.
- "Services" includes but is not limited to the facilitation of Letters of Credit (LCs), Standby Letters of Credit (SBLCs), Performance Guarantees, and other trade finance instruments and consulting provided by the Company.
- "Site" refers to the website located at lettercredit.com and all associated subdomains.
- "Agreement" refers to these Terms and Conditions.
2. Scope of Services
- Trade & Merchant Trade Services LLC provides specialized, non-banking trade finance solutions. Our services are designed to facilitate international trade transactions for our clients.
- We act as a facilitator and arranger of trade finance instruments through our network of financial partners. We are not a bank and do not perform banking services.
- All Services are provided on a transactional basis. The issuance of any instrument is subject to our internal due diligence, risk assessment, and final approval.
- We reserve the right to refuse service for any transaction that does not meet our legal, ethical, or risk criteria.
3. User Responsibilities
As a client of Trade & Merchant Trade Services LLC, you agree to the following:
- You will provide accurate, complete, and current information as required for the provision of our Services.
- You are responsible for conducting your own due diligence on all counterparties involved in your transactions. Our role is limited to providing the specified financial instrument; we do not guarantee the performance of any party in your trade deal.
- You agree to pay all applicable fees and charges associated with the Services as outlined in your specific service agreement or our official tariff schedule.
- You will use our Services and Site for lawful purposes only and in compliance with all applicable international and local laws and regulations.
4. Fees, Payments, and Refunds
- Fees for our Services are determined based on the nature, value, and risk profile of the requested transaction. A detailed fee schedule will be provided before you commit to any Service.
- All service fees are due and payable in advance of the issuance of any financial instrument unless otherwise agreed upon in writing.
- Once a Service has been rendered and a financial instrument has been issued, all fees paid are non-refundable. This is because the Company's credit lines and resources have been committed to the transaction.
5. Limitation of Liability
Trade & Merchant Trade Services LLC provides its Services with professional diligence and care. However, our liability is strictly limited.
- Our liability in connection with any Service shall not exceed the amount of fees paid by you for that specific Service.
- We are not liable for the failure of any counterparty (e.g., your supplier or buyer) to fulfill their contractual obligations.
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
- The information provided on our Site is for general informational purposes only and does not constitute financial or legal advice. You should consult with a qualified professional before making any financial decisions.
6. Intellectual Property
All content on our Site, including text, graphics, logos, and software, is the property of Trade & Merchant Trade Services LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
7. Confidentiality
We are committed to maintaining the confidentiality of your proprietary information. We will not disclose any non-public information you provide to us to any third party, except as required for the provision of the Services, by law, or with your explicit consent.
8. Governing Law and Dispute Resolution
- This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
- Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by arbitration in New York, NY. The arbitration shall be administered by a mutually agreed-upon arbitration service pursuant to its Commercial Arbitration Rules. The decision of the arbitrator shall be final and binding.
9. Amendments
We reserve the right to amend these Terms at any time. All changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our Site or Services after any such changes constitutes your acceptance of the new Terms.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us.